mazda toolbox self update connection error

Guess it was a problem yesterday with the servers hosting the Toolbox software. Note: My PC is running Windows 10 64bit latest edition.Įdit 31-8: Retried the Toolbox software today - it didn't throw up the Check for Updates loop / failure and worked fine. Mazda might make great cars, but the navigation related software they use is *!%*!*

Will be reporting the problem to Mazda Customer Support UK for an answer. I tried completely uninstalling and reinstalling the Toolbox software but it made no difference.

Clinking on the Ok button the error box disappears but then clicking on the Toolbox icon again it runs through exactly the same Check for Updates process and comes up with the same error. Toolbox said it had an update and did I want to install it - stupidly I clicked on yes It installed the later version but then brought up a Check for Upates box which had a green line scrolling back and forth for about 10 seconds before reporting an error with an ! within a yellow coloured triangle and the text SELF_UPDATE_CONNECTION_ERROR. We kindly ask you to try again in the next days. After Mazda Toolbox has been started, you can see a welcome screen that informs you that there is currently no SD card connected to the computer. Toolbox is currently not working because of maintenance work and we hope it will available again in the next few days. The Mazda SD card provided with your vehicle is inserted into your computer. Your computer has a reliable internet connection throughout the updating process. Before using Mazda Toolbox, please make sure that: Navigation is launched in your vehicle. Toolbox has an AutoUpdate feature, which prompts you to upgrade it at every startup if there is a newer version available. Mazda Toolbox is an application that allows you to update your SD card with the latest map updates. I would flip that lock/unlock a few times to ensure proper disengagement (you want it unlocked).I thought I'd check my SD card today, in case there was a new map update, and now wished I hadn't. We need to inform you that our technicians are working a new Toolbox version which will resolve this problem. option, Mazda Toolbox will start automatically after installation. Oh and we saw another poster talk about a small burr on the SD card. Again just trying to help troubleshoot - not a guaranteed solution. If Mazda Toolbox is used and a counterfeit SD card is detected. Again sometimes the special methods that these types of programs use to access system parts (SD card) 'looks' like suspicious behavior to the protection programs and they (antivirus / malware programs) block it without a message or error. If Mazda Toolbox is used and a counterfeit SD card is detected, the customer VIN may be locked-out.

You should DISABLE them prior and during using the Mazda toolbox application. Go to MGSS -> Infotainment -> MAZDA CONNECT Updates. Sorry for the confusion on my suggestion for antivirus and malware protection programs. If you tried it both ways and got the same result - this was not the problem. opening the application as administrator removes any potential problems behind the scenes (no error message). Sometimes applications are doing a 'raw access' or 'privileged access' to things on the system. Yes the application opens, but you indicated it would not see the SD card. Just a troubleshooting step, not a magical solution.

Mazda toolbox self update connection error